Oxford Owl

FAQs

I haven’t received my confirmation email. How can I complete registration?

If the confirmation email has not arrived, this could be for the following reasons:

1. Is a ‘spam filter’ blocking our confirmation email? Please check for the email in your ‘Junk’, ‘Spam’ or ‘Trash’ email folders and add digitalsupport.au@oup.com to your list of allowed email addresses, so future emails from us are not blocked. If you still can't find our email, your ISP might be blocking it before it reaches your inbox. If you think this is happening, please let us know by emailing us or calling us toll-free on 1300 650 616.

2. Did you type your email address correctly when you registered? The simplest way to check this is to attempt to register again. Your email will be checked after completing the first page.

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